After receiving this error it is recommended that you wait for the other application to compete its task, then re-do, re-fresh or re-start whatever task you were attempting. Request was ignored - i. An unexpected reply was received from FlashScan or AutoCal. Retry the operation that failed. Device is not enabled. Device is currently being programmed. A program has attempted to communicate with FlashScan or AutoCal while it is being updated with new boot block or firmware. Wait until the reprogramming has completed and try again.
Device is NOT currently being programmed. Windows error. Device not connected. Hapi object is in use by another thread. Two threads tried to issue commands via HAPI simultaneously. Only one thread was successful. The other thread received this message. Stop all other activities such as reading, flashing or scanning and retry the failed operation.
RAM failure. If that test fails then the RAM chip is faulty. Boot block is not present or corrupt. Boot block is the wrong size. Boot block CRC is incorrect. Each time FlashScan or AutoCal is powered up, it tests the internal boot block software for consistency. If that test fails the device will not operate correctly. Application firmware is not present or corrupt. Each time FlashScan or AutoCal is powered up, it tests the firmware for consistency. If that test fails the firmware is invalid.
See Dead-poll Mode below. Reprogram the firmware. Each time FlashScan or AutoCal is powered up, it tests the flash chip for consistency. If that test fails the flash chip may have failed. Application Internal firmware is the wrong size.
Application External firmware is the wrong size. Attempted to erase or reflash non-existent flash memory. License details have not been programmed yet. The FlashScan or AutoCal device was not programmed with license information during manufacturing. Attempted to erase or reflash protected flash memory. Attempt to overwrite firmware with an older version.
Firmware can only be upgraded to a later version; it can never be downgraded to a previous version. Only attempt to program the current or later firmware into the FlashScan or AutoCal device. Hardware is not licensed. Firmware and boot block are not compatible. The boot block and the firmware must have the same first two digits of their version number. Reprogram the firmware to match the boot block. Device did not re-boot after firmware update.
The firmware reprogramming may have failed. Reboot FlashScan or AutoCal. If the device reboots successfully then there is no fault. If the device boots into dead-poll mode, then reprogram the firmware. The CPU has trapped a non-aligned address instruction. Incorrect boot block for target device. Ensure that the boot block file is the correct type for the target device. Dead-poll Mode. Both FlashScan and AutoCal can execute in what is known as dead-poll mode.
Dead-poll mode is a special mode that allows FlashScan and AutoCal to be reprogrammed. When you attempt to reprogram FlashScan or AutoCal the reprogramming software automatically requests dead-poll mode. However, sometimes it is not possible for the reprogramming software to request dead-poll mode, so a manual override is available. Dead-poll may be automatically selected by FlashScan or AutoCal if they detect that their firmware is missing or corrupt I.
Operating error. Sequence error. Protection error. External flash erase error. External flash write error. External flash was not erased correctly. Flash memory was not written correctly.
Flash memory block is full. No Space. An internal queue or other storage area is full and cannot accept any more data.
Not Acquired. A resource could not be acquired exclusively because it is already in use. Timed Out. Waiting for a specific event took too long. A specific mode or result was not expected and no handler is available to process the result. Driver Error. Hardware driver failure. Resource not open. No USB connection. USB cable is faulty or not connected. Check USB cables, plugs and connections.
No data received. A power inverter must never be used to power the laptop while it is connected via FlashScan or AutoCal to the vehicle. Update the firmware on your FlashScan or AutoCal device, if an update exists. Transmit buffer is full. Received data message had no CRC data. Bad CRC on received data. Received data contained incorrect number of parameters. Received data contained parameters that were out of range. Received data message was too short.
Received data message was too long. Received data message contained unknown command group. The firmware on the device is out of date. Received data message contained unknown command action. Device is locked by user PIN. FlashScan has been locked with a user supplied PIN. Enter the correct PIN. Device is busy i. FlashScan or AutoCal is currently being used in pass-thru mode. Exit from pass-thru mode and retry operation. AutoCal is not yet linked to a FlashScan. All AutoCal devices must be linked to a parent FlashScan device before files can be copied.
Firmware block download failed. Invalid cryptographic operation. Format the appropriate file system. A file or folder was not found. SD card has been removed. Insert the SD card. Usually this means that the target file system is full. If you are programming BBX configuration data, try reformatting the Config file system using the drop down option on the [Program] button. Then [Program] the BBX configuration data again.
Click the [Properties] button to display free, used and bad space for the file system. In rare circumstances, this error may also mean that there is a physical fault with the underlying flash memory hardware or SD Card being used to host the target file system.
Operation not supported. Invalid parameter specified. Non-existent drive. Invalid path specified. Drive is uninitialized. Media error. No media or not initialized. File system is not formatted. No free space available. Delete one or more files from the device to free up space. Requested file or folder was not found. The directory is not empty.
Too many open files. File or directory already exists. Path is not a directory. File not open. Can't open file. Permission denied. Does not exist. Bad file. Is too big. File system is busy. Already exists. Is not a directory. Is a directory. No space. Range error. Unsupported protocol i. Check all cables and connections. Make sure ignition is turned on to the run position. Make sure the vehicle is supported by EFILive. FlashScan or AutoCal did not receive valid data from the connected vehicle.
No such node. I am adding this additional post as supporting information, and questions for the Netgear Firmware Engineering team. Also, hopefully this will provide research information for customers seeking a solution to their firmware problems regarding the FVSGv2 router.
It seems that in additional to the customers who have reported this firmware issue within this forum, other customers are noting it as well. I have two of these, and firmware upgrade fails on both of them.
Current firmware is 4. After I installed 4. There are a few steps we could recommend, if you haven't tried them yet. If you still need further assistance, you may reach us directly at netgearbusiness netgear. We appreciate your business and thank you for your patience.
Again, my FVSGv2 router functions normally. It will boot normally, and it's firmware is not corrupt, as it functions normally in every way. I ask that because the moderator is seeking feedback to know if his suggest works. Also, it seems odd that Netgear would point it's customer to use a 3rd party solution to correct a very critical, and on going problem with their firmware.
Are their any security implications for using a 3rd party software solution??? Any detailed information from Netgear to help me, and others understand the correct, and engineered solution to this known issue would be greatly appreciated.
Again, posting this information for customers seeking information about the current state of firmware upgrading for this router, or people seeking information related to a purchase decision. I personally do not have the option to use the "try and lets us know if it worked" solution.
So, is it at all possible to get a lab tested, engineered, known to be good, workable solution to this firmware issue for this Netgear router? Kindly state your concerns as well as the research you did about firmware v4. With all due respect, since I am not the original poster, and I was confirming that I was in fact experiencing the same issue as the original poster, and since it would seem that this problem with the firmware seemingly is effecting additional customers, myself included, I see no reason to take the solution "off board", since the fix will benefit all customers researching the reported problem with the firmware.
I was solely offering supporting information that the original poster reported problem was not unique to him, and is in fact affecting at least 4 customers, but it is widely known that people tend to not upgrade firm, so I would surmise that this firmware issue is affecting a number of customers, and has just not been reported in the numbers that would justify a public response from Netgear.
I generally do not upgrade firmware for feature benefits, but since the last recent releases are, in part, to correct exploit issues, I thought I would install the updated firmware. Actually, how this problem developed, and Netgear's response has been beneficial to me. I learned a lot. Anyway, I am abandoning the Netgear FVSGv2 due to this firmware problem, and the SHA1 issue as well for another device, and will watch from the background to see how this plays out.
I might apply your suggested TFTP fix to the Netgear router when time permits, and relegate it to a backup device. Other customers can attempt your suggestion to use the TFTP fix, or contact Netgear support privately for additional technical support.
Unfortunately I no longer have phone support and I am not going to pay for it. Chat is not available. I will have to wait for them to become available.
If this is a security issue. Netgear should be supporting this even if they have an small idea that this is a Firmware development issue. Net gear should be reaching out to those affected proactively to resolve with a supportable fix. These routers are not cheap. I have bought maybe 4 of them as the generations have progressed starting with the nonG versions. I am frankly starting to look more toward other brand since Netgear seems to be a time waster vs the other products I have from other vendors that just work.
Give me the ability to speak with someone and I wil. I will be happy to spend time explaining the situ and helping craft a supportable solution that will assist others if there is anyone else out there interested. I was able to fix this problem successfully using the method posted here. I am having the same issue as many others with upgrading my firmware from 4. I have attempted to upgrade through the router GUI using multiple different web browsers and computers.
Has anyone found another solution other than throwing the router off an extremely tall bridge? This makes me not want to buy Netgear again, as I have had ongoing issues with this router. I conducted incremental firmware updates from the corrupt 4. Not sure what happened but after trying to update the firmware using TFTP multiple times, it finally started to update.
As a note, it stalled about 3 times before it finally took the 4th time. I keep getting the corrupt file problem over and over. Netgerar firware recovery tool all credits go to the creator! View solution in original post. It does not say what you did. As usual, showing actual actions with their actual results error messages, Which "This firmware file" are you specifying? Did you read the "Release Notes" which are provided with the firmware kit?
I just want to update my running firmware V1. Quite a simple process normally and I have a lot of experience with routers and networks. However when updating by downloading the file from netgear and uploading it via the router update firmware screen I always receive the error This firmware file is incorrect! Also with any other firmware version for the R When trying to update via the link "A router firmware upgrade is available" I always get Firmware is Invalid.
I tried updating the router via Win10 and MAcbook systems with all available browsers on the market. I also performed factory restes before trying the update, but all resulting in above errors. So why is the router refusing the firmware that it self downloads or that you upload via a downloaded version from Netgear servers.
My first thought was browser incompatibility, but I tried them all all latest versions of the browsers mentioned above. All still mysteries. These files have names, and "the file from netgear" conveys no useful information.
Also still a mystery, but that may be because I still have no idea what you downloaded, or what you're trying to load into the router, or whether you're following the instructions which come in the firmware kit. Forums New posts Search forums. What's new New posts Latest activity. Members Registered members Current visitors. Martview Store.
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